Samsung televisions are among the most widely used smart TVs across Dubai, Abu Dhabi, and Sharjah. Their advanced display technology, easy interface, and Smart Hub features make them a favorite in UAE homes and offices.
But like any smart device, they can occasionally show error codes, blinking lights, or connectivity issues that interrupt your viewing experience.

This detailed guide explains the most common Samsung TV error codes, what they mean, and how to fix them. These insights are based on real repair cases handled by our team at SK Technical Services, one of the trusted TV repair specialists in the UAE.

Why Samsung TVs Show Error Codes

Samsung televisions come with built in diagnostic sensors that monitor the TV’s:

• Wi-Fi and Smart Hub connectivity
• HDMI signal and input status
• Software and firmware health
• Power board and main board performance
• Backlight, T-CON, and display panel
• Bluetooth pairing and device communication
• System memory and app cache

When any part fails or stops responding, the TV displays an error code. These codes are not random they’re meant to help you identify the source of the problem quickly.

Most Common Samsung TV Error Codes & What They Mean

1. Error Code 012 Wi-Fi or Smart Hub Connection Failed

Meaning: The TV is unable to connect to Wi-Fi or Samsung Smart Hub.

Common Causes

• Weak internet signal
• Router compatibility issues
• Samsung server downtime
• Incorrect DNS or network settings

How to Fix

• Restart both TV and router
• Reconnect to Wi-Fi
• Use 2.4GHz instead of 5GHz if the TV is older
• Reset Smart Hub if issue continues

This error is extremely common in UAE apartments with heavy network congestion.

2. Error Code 102 / 105 Network Detected but No Internet

Meaning: The TV can see your Wi-Fi network but cannot access the internet.

Cause

A DNS (Domain Name Server) conflict.

Fix

• Change DNS to Google DNS → 8.8.8.8
• Move router closer to the TV
• Turn off VPN or proxy
• Restart router

3. Error Code 107 Smart Hub Connection Error

This occurs when the Smart Hub app cannot connect to Samsung servers.

Fix

• Soft reset TV
• Update TV firmware
• Reset Smart Hub
• Try again after some time it can be a server side issue

4. Error Code 801 / 802 Bluetooth Pairing Failed

Happens when the TV cannot pair with a Bluetooth device like a soundbar or remote.

Fix

• Turn Bluetooth off and on
• Restart both devices
• Remove old paired devices
• Try pairing closer to the TV

5. Error Code 118 / 301 App Update/Download Failed

Apps like Netflix, YouTube, and Prime Video fail to load or update.

Causes

• Low storage
• Poor Wi-Fi connection
• Smart Hub malfunction

Fix

• Clear Smart Hub cache
• Delete unused apps
• Reinstall Smart Hub

6. Error Code 001 / 002 Account Login Issue

Meaning the TV cannot verify your Samsung account.

Fix

• Update software
• Check Samsung account password
• Reset Smart Hub

7. Error Code 8-14 HDMI Signal Error

The TV is not receiving an HDMI signal.

Causes

• Faulty HDMI cable
• Damaged HDMI port
• Incorrect input selection

Fix

• Try another cable
• Switch to HDMI 1 or HDMI ARC
• Power reset external device (PS5, Xbox, Receiver, etc.)

8. Red Blinking Light No Picture or No Power

A blinking red LED on a Samsung TV is usually a hardware failure.

Possible Causes

• Backlight failure
• Main power board damage
• T-CON board issue
• Shorted LED strips

Fix

This problem requires professional inspection.
SK Technical Services handles these repairs across the UAE.

9. Error Code 202 Terms & Conditions Not Loading

Meaning the TV cannot load the Smart Hub policy page.

Fix

• Change DNS to 8.8.4.4
• Connect via mobile hotspot
• Restart TV

10. Error Code 0-1 Temporary Server Failure

Fix

Simply restart the TV.
If it persists, Samsung servers may be temporarily down.

Troubleshooting Steps Before Calling a Technician

These steps solve nearly 50% of issues:

Soft Reset the TV

Hold Power Button (remote) for 5 seconds.

Restart Wi-Fi Router

Common fix for 012, 102, 105 errors.

Update TV Software

Go to:
Settings → Support → Software Update → Update Now

Reset Smart Hub

Clears app-related errors.

Check HDMI Cables

Use certified high-speed HDMI cables.

Avoid Factory Reset (Unless Necessary)

Factory reset erases all settings, so use it only as a last step.

Common Samsung TV Problems Reported in UAE

Due to UAE’s climate and power conditions, Samsung TVs in Dubai and Abu Dhabi often face:

• Black screen but sound available
• TV turns on then off repeatedly
• Red light blinking
• YouTube & Netflix not loading
• Backlight dimming or flickering
• HDMI ports not reading
• Wi-Fi disconnecting automatically
• Overheating due to poor ventilation
• Power board failure due to voltage fluctuations

SK Technical Services handles these problems daily.

How to Prevent Samsung TV Issues in UAE

To reduce breakdowns:

• Use a voltage stabilizer (highly recommended in Dubai/Abu Dhabi)
• Keep TV away from direct sunlight
• Ensure good airflow avoid tight wall units
• Clean dust from ventilation grills monthly
• Do not use maximum brightness settings
• Update firmware regularly
• Avoid humidity buildup near the TV

Following these tips increases lifespan and reduces repair costs.

Final Thoughts

Samsung TVs are reliable, but like all smart devices, they occasionally run into software or hardware faults. Understanding the error codes makes it easier to troubleshoot issues yourself.
When the problem is beyond basic fixes, SK Technical Services provides fast, dependable Samsung TV repair across Dubai, Abu Dhabi, and Sharjah.

From network errors to backlight failures, our technicians diagnose and repair Samsung TVs with genuine spare parts and professional tools.

Frequently Asked Questions